Website Terms of Service

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement.

2. Services Description

The Holly Jolly Company provides Santa visit services, Christmas entertainment, and related festive experiences. We strive to ensure that all descriptions of services are accurate, but we do not warrant that service descriptions are complete, reliable, current, or error-free.

All services are subject to availability. We reserve the right to discontinue any service at any time.

3. Bookings and Payments

All bookings are subject to availability and confirmation. To secure a booking, full payment or a deposit may be required as specified during the booking process.

We accept various methods of payment as indicated on our website. You represent and warrant that (i) the payment information you supply to us is true, correct and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your payment method, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes.

Prices for our services are subject to change without notice. We reserve the right at any time to modify or discontinue any service without notice at any time.

4. Cancellations and Refunds

Cancellation policies vary depending on the service booked. Specific cancellation terms will be provided at the time of booking.

Generally, cancellations made more than 14 days before the scheduled service may receive a full refund. Cancellations made between 7-14 days before the service may receive a 50% refund. Cancellations made less than 7 days before the service are non-refundable.

In the event that The Holly Jolly Company needs to cancel a booking due to unforeseen circumstances, we will provide a full refund or offer to reschedule the service at a mutually convenient time.

5. Intellectual Property

Unless otherwise stated, The Holly Jolly Company and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.

You may view and/or print pages from https://thehollyjollycompany.co.uk for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from this website
• Sell, rent or sub-license material from this website
• Reproduce, duplicate or copy material from this website
• Redistribute content from The Holly Jolly Company (unless content is specifically made for redistribution)

6. User Conduct

You agree not to use the website:

• For any unlawful purpose or to solicit others to perform or participate in any unlawful acts
• To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

7. Limitation of Liability

In no event shall The Holly Jolly Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use or alteration of your transmissions or content

This limitation of liability section applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if The Holly Jolly Company has been advised of the possibility of such damage.

8. Indemnification

You agree to indemnify and hold harmless The Holly Jolly Company and its affiliates, directors, officers, employees, and agents from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with:

• Your access to or use of our website or services
• Your violation of these Terms of Use
• Your violation of any rights of a third party

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

9. Third-Party Links

Our Service may contain links to third-party web sites or services that are not owned or controlled by The Holly Jolly Company.

The Holly Jolly Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that The Holly Jolly Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

10. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

12. Contact Information

If you have any questions about these Terms of Use, please contact us: