Privacy Policy

1. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Contact us via our contact form
• Place an order
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Billing/shipping address
• Payment information

Derived Data

Like many websites, we use Google Analytics to collect information about your interaction with our site. This may include:

• IP address (anonymized)
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on those pages
• Referring website addresses
• Other diagnostic data

2. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process your transactions and send related information
• To respond to your comments, questions, and requests
• To send administrative information, such as updates, security alerts, and support messages
• To analyze how our website is used through Google Analytics to improve user experience
• To prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data we collect and the specific context in which we collect it.

We may process your personal data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• To comply with the law

4. Google Analytics

We use Google Analytics to understand how our visitors interact with our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site.

We use the information from Google Analytics to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site. This cookie cannot be used by anyone but Google.

Google's ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You can prevent Google Analytics from recognizing you on return visits to this site by disabling Google Analytics.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and/or if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access - You have the right to request copies of your personal data.
• The right to rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

We have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information below.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our website does not address anyone under the age of 16 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: